At Posh Interiors your privacy is important to us. We are committed to protecting your privacy when managing your personal information. We have policies and procedures to ensure that all personal information is handled carefully and securely in accordance with the Kenya Personal Data Protection Act.
Personal information will only be collected through lawful and fair means and not in an unreasonably intrusive way. We collect your personal information when you deal with us directly, including via our website or our Instagram page, or correspondence (i.e. by mail or email), over the phone or in person.
Use of Personal Data
We use your personal data to provide the Services you have requested, including:
- Processing your orders and refunds.
- To process and respond to any enquiries, feedback or complaints you have about our products.
- To confirm your payment, any purchases or other information linked to your use of our Services.
- For billing and payment processing.
- To deliver the products or services to you.
- Managing the accounts you hold with us; This is so we can provide the services to you in line with our contractual obligations to you.
- Direct marketing of products and services which we believe may interest you, including product updates, developments, or promotions.
- Assisting us to improve our products and services and making them more relevant to you.
- Assisting us to improve our website or Instagram page.
Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.
We may share your personal data with third party marketing, security and analytics service providers to help us market, secure and understand the use of the Services and our Platforms.
Cookies and Analytics
Our website uses cookies and similar technologies, grouped into three kinds:
- Essential: needed for the shop to work, such as keeping your cart, sign-in and checkout secure. These are always on.
- Analytics: Google Analytics helps us understand how visitors use the site, so we can improve it. Used only if you allow it.
- Marketing: Google Ads helps us measure our adverts and show relevant products to you on other sites. Used only if you allow it.
We ask for your choice on your first visit. You can change it at any time from the Cookie Settings link at the bottom of every page, or .
Security of Information Collected
The security of your information is important to us. We operate secure data networks that are designed to protect your privacy and security. When we have collected information about you it cannot be seen or modified by anyone else, who is not authorized to do so.
